All orders are processed using SSL Secure Payment System. We ship using UPS. Overnight packages
shipped on Friday will be delivered on the following Monday.
You are then taken to the Checkout Register page where you enter your shipping information. We ship
using UPS - remember UPS does not deliver to a Post Office Box.
When you click on the submit button you are taken through the Secure payment gateway to our virtual
terminal for real-time credit card processing.
An Email confirmation of your order will be sent to you.
All orders will be shipped within 72 hours. Out of stock and back-order items will be delayed. We will
Email you should this happen. All our special order items are non refundable. Please be sure the item is
correct when you place the order.
All orders are shipped gift wrapped in burlap, tied with jute with a sprig of Eucalyptus.
Customer Service
When you place an order with Cutlery To Go, you will receive an order confirmation by E-Mail.
Most orders are shipped with 72 hours of receipt by UPS.
UPS Daily pickup Monday thru Friday at 2:30 Central Time. UPS does not deliver Saturday or Sunday. UPS
CANNOT DELIVER TO A POST OFFICE BOX - YOU MUST GIVE US A PHYSICAL ADDRESS.
You may use the order number on that E-Mail confirmation to check the status of your order. Please give
us that number and your name when you send us the EMail.
INTERNATIONAL ORDERS:
International orders have a minimum dollar amount of $100.00 and will only be processed upon receipt of
signed copy of invoice faxed to 017604958032. Your card will not be charged until we receive your
paperwork and ship your order. Your order will be voided if we do not receive your paperwork. By
placing an international order, the customer assumes all risk of confiscation en route and is responsible
for all customs and brokerage charges. Our charges cover shipping charges only.
Return Policy
Cutlery To Go will accept returns within 30 days from date of purchase, with all the original packaging and
in original condition for exchange or credit of purchase price. Shipping charges are non-refundable.
CUSTOMER PAYS RETURN SHIPPING CHARGES. Used merchandise may not be returned under any
conditions.
ALL RETURNS MUST BE SENT BY UPS. YOU MUST GET AN RMA NUMBER TO RETURN ITEMS. IF RETURNED
BY POSTAL, ITEMS WILL BE REFUSED.
NOTE: IF YOU ARE RETURNING AN AUTOMATIC KNIFE IT MUST BE SHIPPED BACK TO US BY UPS!!
NO RETURNS AFTER 30 DAYS FROM DATE OF PURCHASE.
RELEASE, ASSUMPTION OF RISK, AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
By purchasing any item from or through Cutlery To Go, the buyer warrants that he or she is in compliance
with his or her local and state laws and is legally able to purchase these items.
You must be at least 18 years old to purchase knives and it is your responsibility to be familiar with and
comply with the laws of your state concerning the purchase, possession and use of knives. We are not
responsible for any damages, injury, etc. from improper or careless use of any product purchased from
us. In case of repair, warranty or otherwise, you must comply with your state's laws on shipment and
policy of the respective manufacturer.
Notice: Some items presented here may be restricted or prohibited in certain areas and/or countries.
Please check with your local law enforcement authorities and customs agents. Cutlery To Go will not be
responsible for any items seized or confiscated. The buyer is responsible for all taxes and tariffs which
may be levied by your country’s Customs Department.


Welcome to Cutlery To Go!